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US domestic guidelines

Shipping rules and document requirements for shipments within the United States.

BEFORE YOU SHIP

What US domestic shipments need

Most domestic parcels only need a complete shipping label. Some goods need extra documents or special packaging under carrier and US DOT rules — here’s a quick guide.

Shipment type

Requirement

When

Notes

Standard parcels & documents

Full address with ZIP code

At booking

Residential & business

Business / commercial goods

Commercial invoice or packing list

Before pickup

Recommended

Hazardous materials

DOT-compliant packing, marks & labels

Before pickup

Via DG service

Lithium batteries

Battery labels per carrier rules

Before pickup

Limits vary by mode

High-value items

Declared value & optional coverage

At booking

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Note: shipments to PO Boxes, APO/FPO addresses, Alaska, Hawaii and US territories may have service restrictions — ask our team when booking.

SERVICE AREAS

Coverage by region

Region

Coverage

Business delivery

Residential delivery

Service options

Contiguous US (48 states)

All ZIPs

Available

Available

Overnight · 2-Day · Ground

Alaska & Hawaii

Most ZIPs

Available

Available

Express · 2-Day

US territories & APO/FPO

Selected

On request

On request

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